Oxfam Intermón

Social Innovation Platforms in Care Systems

Together with Oxfam Intermón, we promote a listening process to understand in depth the perceptual diversity that exists around the current care system, with a focus on the municipality of Getxo (Euskadi) and the district of Nou Barris (Catalonia).

 

The approach promoted by ALC in the framework of this collaboration proposes the systematization of the key elements of the social innovation approach. It lays the groundwork for the development of a collaborative learning and experimentation space to move towards a new care system connected to social needs.

Through the systematization of the elements of the social innovation approach, some of the dimensions that affect the configuration and dynamics of the current care system have been deepened:
Through the systematization of the elements of the social innovation approach, some of the dimensions that affect the configuration and dynamics of the current care system have been deepened:

Ecosystem mapping and visualization

In Nou Barris, more than 80 initiatives linked to care were identified, while in Getxo around 70 initiatives were identified. All of them are classified according to their level of impact: (i) community innovation, (ii) support for start-ups (SMEs), (iii) large-scale public-private partnerships, (iv) redesign of public services and (v) new regulations.

Spaces for listening and collective interpretation

We focus on the analysis of perceptions through the design, implementation and evaluation of a deep listening process. The analysis of the narratives and the key ideas (metanarratives) have been validated in spaces of collective interpretation with the local communities and key agents in each of the territories. These sessions have had the participation of migrant caregivers, activist profiles, political representatives, neighbors and young children of migrant parents.

Profiles and Narratives
Leire
Jose
Maria
Ane
Carmen
Marcos
Rosa
Alex
Manuela
Claudia
Impact Levels
  • Community actions 45
  • Small and mid scale initiatives 12
  • Large scale initiatives 14
  • New public services 34
  • Regulation 15
NameLeire
Age38
JobOrganización local
Key narrative

En el fondo, les estamos haciendo un favor

NameJose
Age65
JobJubilado
Key narrative

Reconocemos a las personas migradas como mano de obra barata, no como personas que forman parte de nuestra cultura

NameMaria
Age45
JobCuidadora
Key narrative

Las familias recurren a esta situación de abuso e injusta por falta de recursos

NameAne
Age50
JobEmpresaria
Key narrative

Cuidar me limita en mi proyecto vital y hace que traspase los cuidados

NameCarmen
Age40
JobActivista
Key narrative

Los cuidados son un derecho y la solución pasa por un abordaje intersectorial

NameMarcos
JobInstitucional
Key narrative

El sector privado en el sistema de cuidados parchea la falta de recursos del sector público

NameRosa
JobCuidadora del hogar
Key narrative

Necesitamos nuevos modelos de financiación y liderazgo

NameAlex
JobHombre en los cuidados
Key narrative

La clave para el cambio está en interpelar a los hombres

NameManuela
JobInterna con estado administrativo irregular
NameClaudia
JobEstudiante, hija de persona migrada
Key narrative

Ha habido mucho sacrificio en generaciones pasadas y las hijas/os de inmigrantes somos la esperanza

Co-creation and co-design of new solutions connected to existing projects. Design and prototyping of an experimentation portfolio

Prototypes should be contrasted with local communities and key stakeholders in the next phases of the process, through co-creation sessions. We identified a first menu of initiatives at various levels of intervention, which respond to one or more narratives identified in the listening process:

The process has highlighted the necessary transformation in the role of institutions: they are expected to be able to lead the creation and implementation of spaces that facilitate participation and collaboration between the different social agents in the search for collaborative solutions and joint learning.